Privacy Policy
Vanly, Co. ("Wanderglade," "we," "our," or "us") cares about the privacy of our users.
This Privacy Policy describes the information we collect, how we use it, and when and with whom we share it. This Privacy Policy applies to information that we collect about you when you access or use our website, mobile application, or other online or mobile service (collectively, the "Platform"). It also applies to personal data we collect about you offline, such as when you contact us by phone or communicate with us in person.
By accessing or using the Platform or otherwise providing us with your personal data, you acknowledge the applicability of this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Platform or provide us with your personal data.
Children's Privacy
We do not knowingly collect personal data from children under 13. If we learn that we have collected such data, we will promptly delete it. Contact us if you believe we have any information from a child under 13.
International Users
If you are outside the United States, your personal data may be transferred to and processed in the US and other countries with different data protection laws than your own.
The Information We Collect
We obtain information about you through the means discussed below when we provide the Platform. Please note that we need certain types of information to provide the Platform to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain aspects of the Platform.
Information you provide directly to us
We may collect information that you provide directly to us through:
Your use of the Platform, e.g. when you register for an account
Your participation in surveys or submission of forms
Your communications with us, such as through customer support
Your transmission of user content to us, such as when you submit information about a property to list on the Platform
Your subscription to newsletters
Your registration for promotions
Your request to book or list a property
Your communications with us or other users through the Platform, such as through support chats or user-to-user messaging
Your in-person communications with us, such as through conferences or events
Your authorizations for us to access other information, such as photos and contacts
The information you provide directly to us may concern you or others and may include, but is not limited to:
Identifiers and Contact Information such as your name, email address, phone number, postal address, and social media handles.
Demographic Information such as your age, gender, and location.
Payment Information such as your credit card number, expiration date, and billing address.
Property Information such as the address, description, photos, and amenities of properties you list on the Platform.
Booking Information such as the dates and details of the properties you book through the Platform.
User Content such as the photos, videos, and text you submit to the Platform.
Communications such as your messages to us or to other users through the Platform.
Contacts such as your contacts' names, email addresses, and phone numbers (if you choose to share those with us).
Information we collect automatically
We may also collect certain information automatically when you access or use the Platform, such as:
Usage Information such as the pages or screens you viewed, the referring site, and the time and duration of your visit.
Device Information such as the hardware model, operating system and version, and unique device identifiers.
Location Information such as your device's GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Platform features.
Information we collect from social media and other platforms
When you interact with the Platform through various social media networks, such as when you login through or share Wanderglade content on Facebook, Twitter, Pinterest, Instagram or other sites, we may receive information from those social media networks including:
Your user ID and/or username associated with that social media service
Any information or content you have permitted the social media service to share with us, such as your profile picture, email address, or friends list.
Any information you have made public in connection with that social media service
We may also obtain information about you from third parties such as partners, marketers, third-party websites, and researchers, and combine that information with information which we collect from or about you.
How We Use Your Information
We may use the information we collect for a variety of purposes, including to:
Provide the Platform and its contents to you, including displaying custom maps created by users
Process transactions and send you related information, including confirmations, receipts, invoices, and booking and cancellation notifications
Communicate with you, including responding to your comments, questions, and requests, and sending you technical notices, updates, security alerts, and administrative messages
Facilitate communication between users and property owners
Personalize the Platform and provide advertisements, content, or features that are targeted toward your interests
Monitor and analyze trends, usage, and activities in connection with the Platform
Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Wanderglade and others
Comply with legal and regulatory requirements
How We Share Your Information
We may share the information we collect with third parties in certain circumstances or for certain purposes, including:
With service providers, contractors, and other third parties that provide us with support services, such as credit card processing, website hosting, email and postal delivery, location mapping, product and service delivery, analytics, and marketing
With property owners, to facilitate bookings and communications
With third parties for marketing purposes, such as providing your information to an advertiser if you have expressed interest in their products or services
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce our agreements, policies and terms of service; to protect the security or integrity of the Platform; and to protect Wanderglade, our users or the public from harm or illegal activities
With your consent or at your direction
Your Choices
You may update, correct or delete information about you at any time by logging into your account and modifying your information or by emailing us at support@wanderglade.com.
If you wish to deactivate your account, please email us at support@wanderglade.com, but note that we may retain certain information as required by law or for legitimate business purposes.
You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at support@wanderglade.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations. You may also adjust your cookie preferences and manage social media sharing settings.
Changes to this Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to the Platform or by sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Vanly, Co.
251 Little Falls Drive,
Wilmington, DE 19808